[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM SaaS Infrastructure Maintenance: Ellucian CRM Prod - 2 March 2020

[eoc at ellucian.com]

Ellucian CRM SaaS Infrastructure Maintenance: Ellucian CRM Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM in the cloud an infrastructure maintenance is planned for all Ellucian CRM customers. This infrastructure maintenance does not require your institution to engage, configure, or test as there are no new features being released or corrected.

WINDOW: 
*** United States, Canada, and Latin America customers ***
Starting Monday, March 2, 2020 at 09:00 PM EST and concluding by Tuesday, March 3, 2020 at 1:00 AM EST.

IMPACT:
This infrastructure maintenance only impacts Ellucian CRM Prod environments in the United States, Canada, and Latin America regions. There is no expected downtime however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team

Start time
Mar  2, 21:00 EST

Components Affected
Ellucian SaaS - Ellucian Recruit, Ellucian SaaS - Ellucian Advance, Ellucian SaaS - Ellucian Advise

View full scheduled maintenance details http://stspg.io/sv1l46kn60zh

You received this email because you are subscribed to Ellucian Cloud's service status notifications.
Manage your subscription: https://status.elluciancloud.com/subscriptions/cjxmbmn6l2nf/edit
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://newlist.semo.edu/pipermail/elluciansupport/attachments/20200228/735b6545/attachment.html