[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM SaaS January 2020 Hotfix: Ellucian CRM Recruit Non-Prod - 24 January 2020

[eoc at ellucian.com]

Ellucian CRM SaaS January 2020 Hotfix: Ellucian CRM Recruit Non-Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, this notice is to inform you of plans to perform a hotfix on your Ellucian CRM deployment(s) within the Ellucian Cloud.

This hotfix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

Details about the CRs included in this hotfix can be found here: 
https://ellucian.force.com/clients/s/releases/a111M00000PbLgUQAV/recruit-cloud-2020-january-hotfix

WINDOW: 
*** United States, Canada, and Latin America customers ***
Starting Friday, January 24, 2020 at 2:00 PM EST and concluding by Friday, January 24, 2020 at 2:00 PM EST

IMPACT:
This hotfix only impacts Ellucian CRM Recruit Non-Prod environments in the United States, Canada, and Latin America regions. There is no expected downtime during the hotfix however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after this hotfix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team

Start time
Jan 24, 14:00 EST

Components Affected
Ellucian SaaS - Ellucian Recruit

View full scheduled maintenance details http://stspg.io/sfh0lsd4ywp0

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