[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM SaaS May 2020 Hot fix: Ellucian CRM Recruit Non-Prod - 29 May 2020

eoc at ellucian.com eoc at ellucian.com
Fri May 29 12:26:14 CDT 2020


Ellucian CRM SaaS May 2020 Hot fix: Ellucian CRM Recruit Non-Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, this notice is to inform you of plans to perform a hot fix on your Ellucian CRM deployment(s) within the Ellucian Cloud.

This hot fix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

Details about the CRs included in this hot fix can be found here: 
https://ellucian.force.com/clients/s/releases/a111M00000QLZQbQAP/recruit-cloud-2020-may-hotfix

WINDOW: 
*** United States, Canada, and Latin America customers ***
Starting Friday, May 29, 2020 at 2:00 PM EDT and concluding by Friday, May 29, 2020 at 4:00 PM EDT

IMPACT:
This hot fix only impacts Ellucian CRM Recruit Non-Prod environments in the United States, Canada, and Latin America regions. There is no expected downtime during the hot fix however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after this hot fix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team

Start time
May 29, 14:00 EDT

Components Affected
Ellucian SaaS - Ellucian Recruit

View full scheduled maintenance details http://stspg.io/xm0y2w03tsmd

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