[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM Recruit SaaS November 2020 Hot Fix Prod - 24 November 2020

eoc at ellucian.com eoc at ellucian.com
Mon Nov 23 16:16:00 CST 2020


Ellucian CRM Recruit SaaS November 2020 Hot Fix Prod

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, we are continuing to deliver Hot Fixes to resolve critical Change Requests (CRs) when needed. 

This Hot Fix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

Details about the CRs included in this update can be found here: 
https://ellucian.force.com/clients/s/releases/a111M00000QeJ5aQAF/recruit-cloud-2020-november-hotfix

WINDOW:
*** United States and Canada customers ***
Starting Tuesday, 24 November 2020 at 8:00 PM EST and concluding by Tuesday, 24 November 2020 at 10:00 PM EST

IMPACT:
This Hot Fix impacts all Ellucian Recruit Prod environments in the United States and Canada regions. There is no expected downtime during the Hot Fix however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian solution(s).

Should you encounter issues after the Hot Fix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian solution, please contact your Project Manager.


Thank you, 
Ellucian Cloud Team

Start time
Nov 24, 20:00 EST

Components Affected
Ellucian SaaS - Ellucian Recruit

View full scheduled maintenance details https://stspg.io/yhwc3qqpj2sf

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