[Elluciansupport] Ellucian Cloud Maintenance - Ellucian CRM SaaS Infrastructure Maintenance: Ellucian CRM - 26 October 2020

[eoc at ellucian.com]

Ellucian CRM SaaS Infrastructure Maintenance: Ellucian CRM

Upcoming scheduled maintenance notice
ELLUCIAN CLOUD SERVICES 

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM in the cloud an infrastructure maintenance is planned for all Ellucian CRM customers. This infrastructure maintenance does not require your institution to engage, configure, or test as there are no new features being released or corrected.

WINDOW: 
*** United States and Latin America customers ***
Starting Monday, October 26, 2020 at 10:00 PM EDT and concluding by Tuesday, October 27, 2020 at 12:01 AM EDT.

IMPACT:
This infrastructure maintenance only impacts Ellucian CRM customers in the United States and Latin America regions. There is no expected downtime however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team

Start time
Oct 26, 22:00 EDT

Components Affected
Ellucian SaaS - Ellucian Recruit, Ellucian SaaS - Ellucian Advance, Ellucian SaaS - Ellucian Advise

View full scheduled maintenance details http://stspg.io/53c69n9ysxqs

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Manage your subscription: https://status.elluciancloud.com/subscriptions/cjxmbmn6l2nf/edit
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