[Elluciansupport] INC001091167 - Comment Added

[Ellucian Support]

Short Description: Southeast Missouri State (SEMO) - Org Selection Service Error
 
You are receiving this notification because a comment has been added to INC001091167
 
Comments: 

2015-10-27 09:41:16 EDT - GuestComment
reply from: agasser at semo.edu
 
May I ask why this has been resolved as the issue seems to still be occurring sporadically?
 
Alix
 
From: elluciansupport-bounces at newlist.semo.edu [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, October 27, 2015 8:11 AM
To: elluciansupport at newlist.semo.edu
Subject: [Elluciansupport] INC001091167 - Resolved
 
Short description: Southeast Missouri State (SEMO) - Org Selection Service Error
 
You are receiving this notification because INC001091167 has been resolved.
 
Close Notes: Associated to PRB00050802
 
Caller: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: 51
Description: Client continually getting this error. Has submitted a case 01393954 but this needs immediate attention. This intermittent issue started on Thursday morning (late morning I believe) (10/22/15)
 
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Click here if your issue was not properly resolved INC001091167<mailto:servicedesk at ellucian.com?subject=Re:INC001091167%20-%20please%20reopen&body=Ref:MSG33703834%20>
 
Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=0568b9de6f93c6408e693b91be3ee463%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true>
 
 
Sincerely,
Southeast Missouri State Support Team
 
Ref:MSG33703834
 
Caller: Ellucian Support
Campus: Main Campus 
Building: 
Room: 
Best contact number: 51
Priority: 2 - High
Description: Client continually getting this error. Has submitted a case 01393954 but this needs immediate attention. This intermittent issue started on Thursday morning (late morning I believe) (10/22/15)
 
Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=0568b9de6f93c6408e693b91be3ee463%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true]
 
 
 
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Ref:MSG33704854
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