[Elluciansupport] INC001130868 - Ticket Converted to Incident

[Ellucian Support]

Short description: P1 EOC Recruiter - LM-mst-orn https://semows.elluciancloud.com:8443/Datatel.ERec
 
You are receiving this notification because TKT0000982982 has been converted to INC001130868 
 
Caller: Solarwinds ORLDC
Campus: Remote, USA 
Building: 
Room: 
Best contact number: (866) 614-5012
Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required
 
Alert ID: LMS3993 Created At: 2016-03-10 11:15:30 EST
 
Client Name: Southeast Missouri State University [SEMO], Admin Group: Recruiter
 
The following monitor is critical: https://semows.elluciancloud.com:8443/Datatel.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService
 
Description: Response
 
Alert URL: https://ellucian.logicmonitor.com/santaba/uiv2/alert/confirmation.jsp?id=LMS3993&type=serviceAlert 
 
Contact Admin Group - Recruiter, Escalation Path - https://ellucian.service-now.com/kb_view.do?sysparm_article=KB000106777
ServiceLine:Cloud
 
 
 
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