[Elluciansupport] INC001130868 - Resolved

[Ellucian Support]

Short description: P1 EOC Recruiter - LM-mst-orn https://semows.elluciancloud.com:8443/Datatel.ERec
 
You are receiving this notification because INC001130868 has been resolved.
 
Close Notes: Alert cleared on its own without intervention. DB lock on Semo likely culprit, which has cleared on its own.
 
Caller: Solarwinds ORLDC
Campus: Remote, USA 
Building: 
Room: 
Phone: (866) 614-5012
Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required
 
Alert ID: LMS3993 Created At: 2016-03-10 11:15:30 EST
 
Client Name: Southeast Missouri State University [SEMO], Admin Group: Recruiter
 
The following monitor is critical: https://semows.elluciancloud.com:8443/Datatel.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService
 
Description: Response
 
Alert URL: https://ellucian.logicmonitor.com/santaba/uiv2/alert/confirmation.jsp?id=LMS3993&type=serviceAlert 
 
Contact Admin Group - Recruiter, Escalation Path - https://ellucian.service-now.com/kb_view.do?sysparm_article=KB000106777
ServiceLine:Cloud
 
An incident can be reopened within 7 days of resolution. If you would like to reopen this Incident either click the link below or reply to this message and include 'please reopen' in the subject line of your reply. Do not delete any message text in your reply message. 
 
Click here if your issue was not properly resolved INC001130868 [mailto:ellucian at service-now.com?subject=Re%3AINC001130868%20-%20please%20reopen&body=%0A%0ARef%3AMSG36199528%20]
 
Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=1d5c1a8a6f46d6008e693b91be3ee420%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true]
 
 
 
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