[Elluciansupport] [Ellucian Cloud status] Scheduled : Ellucian CRM Recruit 4.6 Maintenance announcement - no interruption of service

[eoc at ellucian.com]

Ellucian CRM Recruit 4.6 Maintenance announcement - no interruption of service : Scheduled

Scheduled Start: Apr 13, 2017, 18:00 EDT
Scheduled End: Apr 14, 2017, 09:30 EDT

ELLUCIAN CLOUD SERVICES 
Please be advised that the Ellucian Cloud Operations team is placing an additional assembly along with response services to mitigate a connection issue with CRM Recruit 4.6 observed by some customers leveraging Banner Document Management (BDM).   This notification details the maintenance timeline and planned work. 

Activity:  Deploy an additional assembly supporting Response Services into the CRM Recruit 4.6 environment.

Note:  We will be doing this for both TEST and PROD as outlined below

Window(s):
TEST: Thursday April 13th @ 6:00 – 6:30 PM Eastern
PROD: Friday April 14th @ 9:00 – 9:30 AM Eastern

Impact:  The environments are not impacted during the maintenance window. 

Dependencies:  None. 

Client Action:  No client action is needed. 

Verify:  The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. 

Contact:  If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel. 

Thank You, 
Your Ellucian Cloud Services Team



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