[Elluciansupport] Ellucian Cloud Service Alert - Recruit 4.8 SaaS Issue with Payment Gateway Resolved

[CSM-SaaS]

Service Alert - Ellucian Recruit 4.8 SaaS

Payment Gateway Issue Reported and Resolved



Notice of Issue impacting Recruit 4.8 Customers using Payment Gateway

Earlier this afternoon the Ellucian Cloud Team was alerted to an issue with Payment Gateway functionality affecting the recent Recruit 4.8 SaaS upgraded sites. The R&D team has identified a fix which has been put in place in Cloud to restore functionality to all upgraded customers.

If you leverage the Payment Gateway with Recruit please test and if any issues persist immediately enter a Priority 1 Action Line Case indicating that Recruit 4.8 and Payment Gateway issues persist for your institution.

Contact: If you have any questions or concerns about this notification, please contact your Customer Success Manager or Action Line team.

Thank You,
Your Ellucian Cloud Operations Team





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