[Elluciansupport] [Ellucian Cloud status] Scheduled : Ellucian SaaS Maintenance - ADFS Server TEST update - affects CRM SaaS Solutions

[eoc at ellucian.com]

Ellucian SaaS Maintenance - ADFS Server TEST update - affects CRM SaaS Solutions : Scheduled

Scheduled Start: Jun 22, 2017, 20:00 EDT
Scheduled End: Jun 22, 2017, 22:00 EDT

Ellucian SaaS CRM Maintenance
Updates for Ellucian Cloud TEST Environments
CRM Advance, Advise & Recruit - June 22, 2017
 
DESCRIPTION OF PLANNED WORK:
This notice is to inform you about planned maintenance in the Amazon Web Services environments which are home to the Ellucian CRM TEST systems (Advance, Advise, and Recruit). We will be performing maintenance on the database that provides authentication services for the CRM cloud.  

WINDOW:  Thursday June 22nd - starting at 8 PM Eastern and concluding around 10 PM. 
 
IMPACTS:
There is no downtime expected, however new authentication requests to Recruit, Advance, and Advise TEST instances will fail during the maintenance window.  Since work is being performed on the environments there is a chance of intermittent slowness or the occasional disconnect during the window as well.

ACTION REQUIRED:
There is no action required by Customers. This announcement is for informational purposes only.
 
Thanks for your help and cooperation, feel free to reach out to your Customer Success Manager with any questions.
 Your Ellucian Cloud Services and Customer Success Teams



--
Incident Status: http://stspg.io/b9f6d8ba2
Ellucian Cloud Status: http://status.elluciancloud.com
To manage your subscription: http://status.elluciancloud.com/manage/cjxmbmn6l2nf
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://newlist.semo.edu/pipermail/elluciansupport/attachments/20170622/f9070884/attachment-0001.html