[Elluciansupport] Ellucian CRM Recruit Saas – TEST Org Upgrade to 4.8 Scheduled for July 4th - NIGHTTIME Group

[Schneider, Trent]

ELLUCIAN CLOUD SERVICES

Recruit SaaS TEST – Upgrade to CRM Recruit 4.8 Scheduled

Greetings – We are on schedule to release Recruit 4.8 for General Availability on Friday June 30th.  This notice is to inform you of the specific Date and Time for the CRM Recruit 4.8 TEST upgrade for your SaaS instance.  The information about the upgrade window is below.

If you have concerns about the new date please reach out to your Customer Success Manager to discuss a new date within the July 5 – 13 timeframe.

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Activity:  Recruit 4.8 upgrade in TEST environment

Date:  Tuesday, July 4th

Time Window:  NIGHTTIME: 8PM – 6AM Eastern (morning of July 5th)

Impact:  Your TEST Environment will be unavailable during the window.

Dependencies:  There are no new requirements for ERP integration for CRM Recruit 4.8.

Release Information:  See this post on eCommunities for information about the release:  https://ecommunities.ellucian.com/message/152443#152443
Please note that we are having a Launch Event for the release of 4.8 on Friday June 30th which will include information and demonstrations on key features, upgrade paths, hardware requirements, and a live Q and A session with experts. To register for this event please use the following link: Ellucian CRM Recruit 4.8 Launch Event<https://ellucian.webex.com/ellucian/onstage/g.php?MTID=e30631d0be498915029dc1d23de84fc7e>

Notifications:  In addition to this notice informing you of the upcoming date for your upgrade, we will send a reminder the day of your upgrade.  Also, when our team completes the work, we will send an email indicating the upgrades are complete and your system is back online and ready for testing.  That notice will include test plans for your use in validating the environment after the upgrade.

Validation: Customers will be responsible for validating the environment following the upgrade.  Because timelines are short, please focus on your previously/already configured functionality and review user access, major business operations processes, integration to the ERP, and 3rd Party integrations.  New features shipped with this release switched ‘OFF’ and your current configurations should remain intact.  The main goal of testing is to validate you will be operational in your current state without issues after the upgrade – once you have validated current state is good you can move on to configure and test the new features of this release as time permits.

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Please contact your Customer Success Manager with any questions or issues about the upgrade.

Thank you,

Your Ellucian Cloud Operations and CSM SaaS teams

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