[Elluciansupport] REQ006326148 - Resolved

[Ellucian Support]

Short description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because REQ006326148 has been resolved.
 Close Notes: Reset user ADADMIN\cbrooks on both Test and Prod environments.
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: N/A
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Courtney Brooks
 Email: cbrooks2s at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: activate user and reset password
 Access Requested: SAAS, 
 Comment:Student has tried to reset password and is receiving that her account does not exist. She is in the system as active
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=1045]
 {snow-req:ADAdminRequest}
 From Address: cbrooks2s at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
 A request can be reopened within 7 days of resolution. If you would like to reopen this Request either click the link below or reply to this message and include 'please reopen' in the subject line of your reply. Do not delete any message text in your reply message. 
 Click here if your issue was not properly resolved REQ006326148 [mailto:ellucian at service-now.com?subject=Re%3AREQ006326148%20-%20please%20reopen&body=%0A%0ARef%3AMSG46661349%20]
 Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=70f947af4fb48f40586f1e211310c7c4%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
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