[Elluciansupport] REQ007164047 - Comment Added

[Ellucian Support]

Short Description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007164047.
 Comments: 

2018-08-04 02:36:05 EDT - Lakshmanan Thiruppathi Comment
Just to add, that we can still use the Old Mail ID with the new username and the current challenge is we can't update the "Names" as you requested alone. 
 Please confirm to proceed further on removing the old account and creating the new account with the same mail ID. 
 Thanks much

2018-08-03 13:26:33 EDT - Lokesh Gunasekaran Comment
Hi,
 It seems impossible to update name in an existing account. Kindly let us know if new account needs to be created for Jeffrey Damerall. 
In that case the old account (i.e) adadmin\awolz needs to be deleted. Please let us know if it is fine to delete the old account. Awaiting your response
 Thanks.
 Also email has been sent

2018-08-03 05:07:07 EDT - Kevinthomas Vincent Comment
Kevin, kindly change name and logon name of the user Allie Wolz to Jeffrey Damerall.
 Existing ADADMIN account 
 Allie Wolz - adadmin\awolz Email : graduate at semo.edu
 New name of the account user : Jeffrey Damerall
 Comment:The user that used to have this email address has left the university and the new user is Jeffrey Damerall. Please update the name. " He is the only one that will have access to that email. "
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Allie Wolz
 Email: graduate at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Update name to Jeffrey Damerall
 Access Requested: Recruiter SAAS, 
 Comment:The user that used to have this email address has left the university and the new user is Jeffrey Damerall. Please update the name. He is the only one that will have access to that email.
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3274]
 {snow-req:ADAdminRequest}
 From Address: graduate at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
  Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=7e46a393dbe35b4cd8909c47db961931%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
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