[Elluciansupport] REQ007164047 - Comment Added

[Gasser, Alix]

I am ok with you doing this. However, I know we have changed names in the past. Specifically when someone got married and a name changed. Will this cause an issue if you create a new user with the same email? What about all records tied to Allie Wolz?

Alix

From: elluciansupport-bounces at newlist.semo.edu [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Saturday, August 04, 2018 1:37 AM
To: elluciansupport at newlist.semo.edu; Lokesh.Gunasekaran at ellucian.com
Subject: [Elluciansupport] REQ007164047 - Comment Added

Short Description: Change AD-Admin Request for: Southeast Missouri State University

You are receiving this notification because a comment has been added to REQ007164047.

Comments:
________________________________
2018-08-04 02:36:05 EDT - Lakshmanan Thiruppathi Comment
Just to add, that we can still use the Old Mail ID with the new username and the current challenge is we can't update the "Names" as you requested alone.

Please confirm to proceed further on removing the old account and creating the new account with the same mail ID.

Thanks much
________________________________
2018-08-03 13:26:33 EDT - Lokesh Gunasekaran Comment
Hi,

It seems impossible to update name in an existing account. Kindly let us know if new account needs to be created for Jeffrey Damerall.
In that case the old account (i.e) adadmin\awolz needs to be deleted. Please let us know if it is fine to delete the old account. Awaiting your response

Thanks.

Also email has been sent
________________________________
2018-08-03 05:07:07 EDT - Kevinthomas Vincent Comment
Kevin, kindly change name and logon name of the user Allie Wolz to Jeffrey Damerall.

Existing ADADMIN account

Allie Wolz - adadmin\awolz Email : graduate at semo.edu<mailto:graduate at semo.edu>

New name of the account user : Jeffrey Damerall

Comment:The user that used to have this email address has left the university and the new user is Jeffrey Damerall. Please update the name. " He is the only one that will have access to that email. "

Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University

Name: Allie Wolz

Email: graduate at semo.edu<mailto:graduate at semo.edu>

Region: AD>ADMIN

Location: Southeast Missouri State University

Change: Update name to Jeffrey Damerall

Access Requested: Recruiter SAAS,

Comment:The user that used to have this email address has left the university and the new user is Jeffrey Damerall. Please update the name. He is the only one that will have access to that email.

CSM: Ally Matejcek

CLA: Alix Gasser

Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3274]

{snow-req:ADAdminRequest}

From Address: graduate at semo.edu<mailto:graduate at semo.edu>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com>
Cc Address(es):


Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=7e46a393dbe35b4cd8909c47db961931%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>




Sincerely,
Southeast Missouri State Support Team

Ref:MSG53465786
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