[Elluciansupport] REMINDER - Ellucian CRM Recruit SaaS - 4.9 Update scheduled for PROD - Monday Jan 15 starting after 11 PM EST

[CSM-SaaS]

ELLUCIAN CLOUD SERVICES

Recruit SaaS 4.9 Update Scheduled for PROD

Greetings - This notice is to Remind you of the scheduled CRM Recruit Update to your PROD SaaS environment.  The information about the upgrade window is below.





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Activity:  CRM Recruit Updates in PROD environment

Date:  MONDAY JAN 15th

Time:  11 PM - 6 AM Eastern (Morning of Tuesday January 16th)

Impact:  Your PROD environment will be unavailable during the window. A Maintenance page will be posted during the outage.



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Release Information:  See this post on eCommunities for information about the 4.9 update:  https://ecommunities.ellucian.com/thread/56769



Notifications:   When our team completes the work, we will send an email indicating the update is complete, back online, and ready for testing.



Validation: Customers will be responsible for validating the environment following the update using the provided test plans. Test plans for your use in validating the environment are found at the link above.



Please reach out to action line with any issues you may encounter after the updates.



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Please contact your Customer Success Manager with any questions or issues about the upgrade.



Thank you,



Your Ellucian Cloud Operations and CSM SaaS teams

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