[Elluciansupport] REQ007315200 - Comment Added

Wed Sep 19 12:49:34 CDT 2018

The name on nsp at semo.edu<mailto:nsp at semo.edu> is going to need to change as we have a new person in that role and with that person. How do I create a new user for Rachel Woodworth and a new user with the same email for Zac Howard?

Alix

From: elluciansupport-bounces at newlist.semo.edu [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, September 18, 2018 5:41 PM
To: elluciansupport at newlist.semo.edu
Subject: [Elluciansupport] REQ007315200 - Comment Added

Short Description: New AD-Admin Request for: Southeast Missouri State University

You are receiving this notification because a comment has been added to REQ007315200.

Comments:
________________________________
2018-09-18 18:40:09 EDT - Bagyasree Athi Comment
Hi Alix,

It's not possible to change the first name and last name of an existing AD account.So we cannot change the nsp at semo.edu<mailto:nsp at semo.edu> to Zac Woodworth.

Thanks
________________________________
2018-09-18 18:02:23 EDT - Bagyasree Athi Comment
Hi Alix,

We don't understand what you mean by changing nsp at semo.edu<mailto:nsp at semo.edu>. Do you mean to change the username of AD account withemail id nsp at semo.edu<mailto:nsp at semo.edu> to Zac Woodworth?

Thanks
________________________________
2018-09-18 14:36:38 EDT - Alix Gasser Comment
reply from: agasser at semo.edu<mailto:agasser at semo.edu>

Can you change the nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu>> to Zac Woodworth?
Thanks,
Alix

From: elluciansupport-bounces at newlist.semo.edu<mailto:elluciansupport-bounces at newlist.semo.edu> [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, September 18, 2018 1:27 PM
To: elluciansupport at newlist.semo.edu<mailto:elluciansupport at newlist.semo.edu>
Subject: [Elluciansupport] REQ007315200 - Comment Added

Short Description: New AD-Admin Request for: Southeast Missouri State University

You are receiving this notification because a comment has been added to REQ007315200.

Comments:
________________________________
2018-09-18 14:25:23 EDT - Bagyasree Athi Comment
Hi Alix,

We completely understand your concern. We can create new account for Rachel Woodworth but its not possible to change the first name and last name of an existing AD account.

Thanks
________________________________
2018-09-18 12:23:31 EDT - Bagyasree Athi Comment
Working on this.
________________________________
2018-09-18 10:59:03 EDT - Alix Gasser Comment
reply from: agasser at semo.edu<mailto:agasser at semo.edu<mailto:agasser at semo.edu%3cmailto:agasser at semo.edu>>

Can we create her new account with rwoodworth and email rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>> and change the name for nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu>>> to Zac Howard? Rachel has moved into a new role and Zac Howard is replacing her, he is the only one that sees the nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu>>> account.
Thanks!
Alix

From: elluciansupport-bounces at newlist.semo.edu<mailto:elluciansupport-bounces at newlist.semo.edu<mailto:elluciansupport-bounces at newlist.semo.edu%3cmailto:elluciansupport-bounces at newlist.semo.edu>> [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, September 18, 2018 7:49 AM
To: Bagyasree.Athi at ellucian.com<mailto:Bagyasree.Athi at ellucian.com<mailto:Bagyasree.Athi at ellucian.com%3cmailto:Bagyasree.Athi at ellucian.com>>; elluciansupport at newlist.semo.edu<mailto:elluciansupport at newlist.semo.edu<mailto:elluciansupport at newlist.semo.edu%3cmailto:elluciansupport at newlist.semo.edu>>
Subject: [Elluciansupport] REQ007315200 - Comment Added

Short Description: New AD-Admin Request for: Southeast Missouri State University

You are receiving this notification because a comment has been added to REQ007315200.

Comments:
________________________________
2018-09-18 08:48:37 EDT - Ramesh Balasubramani Comment
Account exists with different mail id so please ensure us wheather the mail address should be updated as Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>

Logon name : rwoodworth
existed mail id : nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu>>>
________________________________
2018-09-17 18:02:39 EDT - Guest Comment
Received From: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>

Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University

Name: Rachel Woodworth

Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>

Region: AD>ADMIN

Location: Southeast Missouri State University

Employee Status: Client Personnel

Employee Location: Client Location

Access Requested: Recruiter SAAS,

Comment:New user

CSM: Ally Matejcek

CLA: Alix Gasser

Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]

{snow-req:ADAdminRequest}

From Address: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com<mailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com<mailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com>>>
Cc Address(es):

Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>

Sincerely,
Southeast Missouri State Support Team

Ref:MSG54551025

Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University

Name: Rachel Woodworth

Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>

Region: AD>ADMIN

Location: Southeast Missouri State University

Employee Status: Client Personnel

Employee Location: Client Location

Access Requested: Recruiter SAAS,

Comment:New user

CSM: Ally Matejcek

CLA: Alix Gasser

Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]

{snow-req:ADAdminRequest}

From Address: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com<mailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com>>
Cc Address(es):

Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>

Sincerely,
Southeast Missouri State Support Team

Ref:MSG54563699

Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University

Name: Rachel Woodworth

Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu>

Region: AD>ADMIN

Location: Southeast Missouri State University

Employee Status: Client Personnel

Employee Location: Client Location

Access Requested: Recruiter SAAS,

Comment:New user

CSM: Ally Matejcek

CLA: Alix Gasser

Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]

{snow-req:ADAdminRequest}

From Address: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com>
Cc Address(es):

Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>

Sincerely,
Southeast Missouri State Support Team

Ref:MSG54571177
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