[Elluciansupport] REQ007315200 - Comment Added

Ellucian Support ellucian at service-now.com
Wed Sep 19 12:52:59 CDT 2018 

Short Description: New AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007315200.
 Comments: 

2018-09-19 13:51:27 EDT - Alix Gasser Comment
reply from: agasser at semo.edu
 The name on nsp at semo.edu<mailto:nsp at semo.edu> is going to need to change as we have a new person in that role and with that person. How do I create a new user for Rachel Woodworth and a new user with the same email for Zac Howard?
 Alix
 From: elluciansupport-bounces at newlist.semo.edu [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, September 18, 2018 5:41 PM
To: elluciansupport at newlist.semo.edu
Subject: [Elluciansupport] REQ007315200 - Comment Added
 Short Description: New AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007315200.
 Comments:
________________________________
2018-09-18 18:40:09 EDT - Bagyasree Athi Comment
Hi Alix,
 It's not possible to change the first name and last name of an existing AD account.So we cannot change the nsp at semo.edu<mailto:nsp at semo.edu> to Zac Woodworth.
 Thanks
________________________________
2018-09-18 18:02:23 EDT - Bagyasree Athi Comment
Hi Alix,
 We don't understand what you mean by changing nsp at semo.edu<mailto:nsp at semo.edu>. Do you mean to change the username of AD account withemail id nsp at semo.edu<mailto:nsp at semo.edu> to Zac Woodworth?
 Thanks
________________________________
2018-09-18 14:36:38 EDT - Alix Gasser Comment
reply from: agasser at semo.edu<mailto:agasser at semo.edu>
 Can you change the nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu>> to Zac Woodworth?
Thanks,
Alix
 From: elluciansupport-bounces at newlist.semo.edu<mailto:elluciansupport-bounces at newlist.semo.edu> [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, September 18, 2018 1:27 PM
To: elluciansupport at newlist.semo.edu<mailto:elluciansupport at newlist.semo.edu>
Subject: [Elluciansupport] REQ007315200 - Comment Added
 Short Description: New AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007315200.
 Comments:
________________________________
2018-09-18 14:25:23 EDT - Bagyasree Athi Comment
Hi Alix,
 We completely understand your concern. We can create new account for Rachel Woodworth but its not possible to change the first name and last name of an existing AD account.
 Thanks
________________________________
2018-09-18 12:23:31 EDT - Bagyasree Athi Comment
Working on this.
________________________________
2018-09-18 10:59:03 EDT - Alix Gasser Comment
reply from: agasser at semo.edu<mailto:agasser at semo.edu<mailto:agasser at semo.edu%3cmailto:agasser at semo.edu>>
 Can we create her new account with rwoodworth and email rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>> and change the name for nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu>>> to Zac Howard? Rachel has moved into a new role and Zac Howard is replacing her, he is the only one that sees the nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu>>> account.
Thanks!
Alix
 From: elluciansupport-bounces at newlist.semo.edu<mailto:elluciansupport-bounces at newlist.semo.edu<mailto:elluciansupport-bounces at newlist.semo.edu%3cmailto:elluciansupport-bounces at newlist.semo.edu>> [mailto:elluciansupport-bounces at newlist.semo.edu] On Behalf Of Ellucian Support
Sent: Tuesday, September 18, 2018 7:49 AM
To: Bagyasree.Athi at ellucian.com<mailto:Bagyasree.Athi at ellucian.com<mailto:Bagyasree.Athi at ellucian.com%3cmailto:Bagyasree.Athi at ellucian.com>>; elluciansupport at newlist.semo.edu<mailto:elluciansupport at newlist.semo.edu<mailto:elluciansupport at newlist.semo.edu%3cmailto:elluciansupport at newlist.semo.edu>>
Subject: [Elluciansupport] REQ007315200 - Comment Added
 Short Description: New AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because a comment has been added to REQ007315200.
 Comments:
________________________________
2018-09-18 08:48:37 EDT - Ramesh Balasubramani Comment
Account exists with different mail id so please ensure us wheather the mail address should be updated as Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>
 Logon name : rwoodworth
existed mail id : nsp at semo.edu<mailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu<mailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu%3cmailto:nsp at semo.edu>>>
________________________________
2018-09-17 18:02:39 EDT - Guest Comment
Received From: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>
 Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University
 Name: Rachel Woodworth
 Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Employee Status: Client Personnel
 Employee Location: Client Location
 Access Requested: Recruiter SAAS,
 Comment:New user
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]
 {snow-req:ADAdminRequest}
 From Address: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com<mailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com<mailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com>>>
Cc Address(es):
 Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>
 Sincerely,
Southeast Missouri State Support Team
 Ref:MSG54551025
 Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University
 Name: Rachel Woodworth
 Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Employee Status: Client Personnel
 Employee Location: Client Location
 Access Requested: Recruiter SAAS,
 Comment:New user
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]
 {snow-req:ADAdminRequest}
 From Address: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu<mailto:rwoodworth at semo.edu%3cmailto:rwoodworth at semo.edu>>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com<mailto:servicedesk at ellucian.com%3cmailto:servicedesk at ellucian.com>>
Cc Address(es):
 Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>
 Sincerely,
Southeast Missouri State Support Team
 Ref:MSG54563699
 Name: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University
 Name: Rachel Woodworth
 Email: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu>
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Employee Status: Client Personnel
 Employee Location: Client Location
 Access Requested: Recruiter SAAS,
 Comment:New user
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]
 {snow-req:ADAdminRequest}
 From Address: rwoodworth at semo.edu<mailto:rwoodworth at semo.edu>
To Address(es): servicedesk at ellucian.com<mailto:servicedesk at ellucian.com>
Cc Address(es):
 Click here to view: LINK<https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true>
  Sincerely,
Southeast Missouri State Support Team
 Ref:MSG54571177

2018-09-18 18:40:09 EDT - Bagyasree Athi Comment
Hi Alix,
 It's not possible to change the first name and last name of an existing AD account.So we cannot change the nsp at semo.edu to Zac Woodworth.
 Thanks

2018-09-18 18:02:23 EDT - Bagyasree Athi Comment
Hi Alix,
 We don't understand what you mean by changing nsp at semo.edu. Do you mean to change the username of AD account withemail id nsp at semo.edu to Zac Woodworth?
 Thanks
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: NA
Description: New AD-Admin Request for: Southeast Missouri State University
 Name: Rachel Woodworth
 Email: rwoodworth at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Employee Status: Client Personnel
 Employee Location: Client Location
 Access Requested: Recruiter SAAS, 
 Comment:New user
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=3721]
 {snow-req:ADAdminRequest}
 From Address: rwoodworth at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
  Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=fabbe226dba8ef0cd8909c47db96199c%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
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