[Elluciansupport] Ellucian Cloud Incident - SSL cert issue while connecting to Ellucian SaaS products from Firefox - 13 August 2020

[eoc at ellucian.com]

SSL cert issue while connecting to Ellucian SaaS products from Firefox

Incident resolved
ELLUCIAN CLOUD SERVICES

Resolved - SSL cert issue while connecting to Ellucian SaaS products from Firefox

Window:
Thursday August 13th - starting at 8:00 a.m. EST

Activity: Ellucian engineering have completed implementation of the fix for this issue in all regions. Access to all Ellucian services has been restored for Firefox users.

Dependencies: None.

Client Action: None.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Time posted
Aug 13, 13:30 EDT

Components Affected
Ellucian SaaS - Ellucian Recruit, Ellucian SaaS - Ellucian Advance (APAC), Ellucian SaaS - Ellucian Advance (EMEA), Ellucian SaaS - Ellucian Advance (LAC), Ellucian SaaS - Ellucian Advance and 19 more components.

View 5 previous incident updates http://stspg.io/0yl32c7mq05s

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