[Elluciansupport] INC001130868 - Comment Added

[Ellucian Support]

Short Description: P1 EOC Recruiter - LM-mst-orn https://semows.elluciancloud.com:8443/Datatel.ERec
 
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Comments: 

2016-03-10 11:38:05 EST - Tony GannonComment
reply from: Tony.Gannon at ellucian.com
 
Checked DB’s and everything is good. This cleared on its own. Looks like was a temporary lock that cleared on its own.
 
Thanks,
Tony
_________________________________________________________________________________
Tony Gannon, MCTS | Cloud Apps Engineer, Sr., CloudOps | ellucian® | 4375 Fair Lakes Court, Fairfax, VA 22033
O:+1.412.837.9982 | tony.gannon at ellucian.com | www.ellucian.com
 
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From: Ellucian Support [mailto:
 
Caller: Solarwinds ORLDC
Campus: Remote, USA 
Building: 
Room: 
Best contact number: (866) 614-5012
Priority: 1 - Critical
Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required
 
Alert ID: LMS3993 Created At: 2016-03-10 11:15:30 EST
 
Client Name: Southeast Missouri State University [SEMO], Admin Group: Recruiter
 
The following monitor is critical: https://semows.elluciancloud.com:8443/Datatel.ERecruiting.Erp.Response.Services/DatatelRecruiterResponse.svc/RESTService/PingResponseService
 
Description: Response
 
Alert URL: https://ellucian.logicmonitor.com/santaba/uiv2/alert/confirmation.jsp?id=LMS3993&type=serviceAlert 
 
Contact Admin Group - Recruiter, Escalation Path - https://ellucian.service-now.com/kb_view.do?sysparm_article=KB000106777
ServiceLine:Cloud
 
 
 
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