[Elluciansupport] INC001241538 - Ticket Converted to Incident

[Ellucian Support]

Short description: P1 EOC Recruiter LM-mst-orn https://semows.elluciancrmrecruit.com poll unsuccessful
 You are receiving this notification because TKT0001317791 has been converted to INC001241538 
 Caller: Solarwinds ORLDC
Campus: SGHE - Hosting DC- Maitland 
Building: 
Room: 
Best contact number: (866) 614-5012
Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required.
  Alert ID:LMS3993 | Alert Trigger:2017-03-08 17:05:45 EST
 Alert Status: active
 Client: Southeast Missouri State University | Service Group: Cloud-Southeast Missouri State University | Admin: Recruiter
  Alert triggered due to:
2 of 2 sitemonitors report error
 response from https://semows.elluciancrmrecruit.com 
Service Response:
 Notes: 
 Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS3993&type=serviceAlert
 Follow Recruiter Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777
 Company:Southeast Missouri State University
ServiceLine:Cloud
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Ref:MSG43226021
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