[Elluciansupport] INC001241538 - Resolved

[Ellucian Support]

Short description: P1 EOC Recruiter LM-mst-orn https://semows.elluciancrmrecruit.com poll unsuccessful
 You are receiving this notification because INC001241538 has been resolved.
 Close Notes: ID: LMS3993
*** This condition has been cleared.
Service: P1-Recruiter-SEMO-Response Services BannerPing
Checkpoint: Overall
 Caller: Solarwinds ORLDC
Campus: SGHE - Hosting DC- Maitland 
Building: 
Room: 
Phone: (866) 614-5012
Description: Critical Alert - Triage and follow escalation path immediately. Phone call and email required.
  Alert ID:LMS3993 | Alert Trigger:2017-03-08 17:05:45 EST
 Alert Status: active
 Client: Southeast Missouri State University | Service Group: Cloud-Southeast Missouri State University | Admin: Recruiter
  Alert triggered due to:
2 of 2 sitemonitors report error
 response from https://semows.elluciancrmrecruit.com 
Service Response:
 Notes: 
 Alert URL: https://ellucian.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LMS3993&type=serviceAlert
 Follow Recruiter Escalation Path: https://ellucian.service-now.com/kb_view_customer.do?sysparm_article=KB000106777
 Company:Southeast Missouri State University
ServiceLine:Cloud
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 Click here if your issue was not properly resolved INC001241538 [mailto:ellucian at service-now.com?subject=Re%3AINC001241538%20-%20please%20reopen&body=%0A%0ARef%3AMSG43226093%20]
 Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=02f54507375d7e8047d3f85843990e20%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true]
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