[Elluciansupport] REQ006859484 - Resolved

[Ellucian Support]

Short description: Change AD-Admin Request for: Southeast Missouri State University
 You are receiving this notification because REQ006859484 has been resolved.
 Close Notes: We sent password reset mail to user but didn't get any response from user . We observed that the user account working state and everything is fine . If you still have any issues with login kindly reopen this request with the error screen shot attachment .
Hence closing this request
 Name: Ellucian Support
Campus: Main Campus
Building: 
Room: 
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
 Name: Brooke DeArman
 Email: bdearman at semo.edu
 Region: AD>ADMIN
 Location: Southeast Missouri State University
 Change: Unlock Account
 Access Requested: SAAS, 
 Comment:Unlock account. User has been deactivated due to not logging-in in over a year. 
 CSM: Ally Matejcek
 CLA: Alix Gasser
 Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=2356]
 {snow-req:ADAdminRequest}
 From Address: bdearman at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es): 
 A request can be reopened within 7 days of resolution. If you would like to reopen this Request either click the link below or reply to this message and include 'please reopen' in the subject line of your reply. Do not delete any message text in your reply message. 
 Click here if your issue was not properly resolved REQ006859484 [mailto:ellucian at service-now.com?subject=Re%3AREQ006859484%20-%20please%20reopen&body=%0A%0ARef%3AMSG50918693%20]
 Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=0a7c5428db151fc8a5539c47db96190e%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
   [[u_signature]]

Ref:MSG50918693
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://newlist.semo.edu/pipermail/elluciansupport/attachments/20180402/66b63197/attachment.html