[Elluciansupport] REQ006859484 - Survey
Ellucian Support
ellucian at service-now.com
Tue Apr 3 14:31:40 CDT 2018
Short description: Change AD-Admin Request for: Southeast Missouri State University
You are receiving this notification because you have a pending survey for REQ006859484.
Close Notes: We sent password reset mail to user but didn't get any response from user . We observed that the user account working state and everything is fine . If you still have any issues with login kindly reopen this request with the error screen shot attachment .
Hence closing this request
Caller: Ellucian Support
Campus: Main Campus
Building:
Room:
Phone: n/a
Description: Change AD-Admin Request for: Southeast Missouri State University
Name: Brooke DeArman
Email: bdearman at semo.edu
Region: AD>ADMIN
Location: Southeast Missouri State University
Change: Unlock Account
Access Requested: SAAS,
Comment:Unlock account. User has been deactivated due to not logging-in in over a year.
CSM: Ally Matejcek
CLA: Alix Gasser
Link to item [https://community.ellucian.com/lists/ADAdmin/DispForm.aspx?ID=2356]
{snow-req:ADAdminRequest}
From Address: bdearman at semo.edu
To Address(es): servicedesk at ellucian.com
Cc Address(es):
SURVEY REQUEST:
Customer service is our top priority and your feedback is very important to us. Please go to the URL listed below to complete a quick survey about your recently resolved task.
Click here to view the task: LINK [https://ellucian.service-now.com/nav_to.do?uri=sc_request.do%3Fsys_id=0a7c5428db151fc8a5539c47db96190e%26sysparm_stack=sc_request_list.do%3Fsysparm_query=active=true]
Click here to take the survey: HERE [https://ellucian.service-now.com/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=db1997506fb32200b554dc8d8e3ee4b0%26sysparm_assessable_sysid=753670e4db59574cd4d69ae4db961934]
If you have trouble accessing the survey copy and paste the address below into your browser
https://ellucian.service-now.com/nav_to.do?uri=assessment_take2.do%3Fsysparm_assessable_type=db1997506fb32200b554dc8d8e3ee4b0%26sysparm_assessable_sysid=753670e4db59574cd4d69ae4db961934
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