[Elluciansupport] INC001350164 - Resolved

[Ellucian Support]

Short description: Action Line call
 You are receiving this notification because INC001350164 has been resolved.
 Close Notes: Sending e-mail to Action Line for review
 Caller: Melissia Coffee
Campus: Main Campus 
Building: 
Room: 
Phone: (573) 986-6192
Description: Client Account Name: Southeast Missouri State University
 Is this a Managed Services site: Yes
 What type of issue is this: The caller is having issues with Tax Treaties on the PDADEDN screen in Banner.
 Existing Case Number if mentioned: 01815142
 Support Level: 1
 Client Contact Name: Melissia Coffee
 Client Contact Phone Number: 573-986-6192
 Client contact e-mail address: mcoffee at semo.edu
 Client Contact Title: N/A
 Product Line: Banner
 Product Name: Banner
 Priority (1, 2, or 3): 1
 Outcome: Escalating case
 An incident can be reopened within 7 days of resolution. If you would like to reopen this Incident either click the link below or reply to this message and include 'please reopen' in the subject line of your reply. Do not delete any message text in your reply message. 
 Click here if your issue was not properly resolved INC001350164 [mailto:ellucian at service-now.com?subject=Re%3AINC001350164%20-%20please%20reopen&body=%0A%0ARef%3AMSG50159676%20]
 Click here to view: LINK [https://ellucian.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=5a613498db605f007d6a9c47db961935%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true]
   [[u_signature]]

Ref:MSG50159676
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://newlist.semo.edu/pipermail/elluciansupport/attachments/20180223/6c352b11/attachment.html